General Terms and Conditions
- General Conditions
The following conditions govern bookings and the use of Villa Arcangeli and Dimora Arcangeli. By making a reservation, the user fully accepts the terms outlined below.
- Check-in and Check-out
Villa Arcangeli:
- Check-in: from 4:00 PM
- Check-out: by 10:00 AM
Dimora Arcangeli:
- Check-in: from 3:00 PM
- Check-out: by 10:00 AM
Guests are kindly requested to strictly adhere to these times to ensure proper preparation of the accommodations for incoming guests.
- Minimum Stay
Villa Arcangeli:
- June to August: Minimum stay of 6 nights
- September: Minimum stay of 5 nights
- Rest of the year: Minimum stay of 4 nights
Dimora Arcangeli:
- June to August: Minimum stay of 3 nights
- September: Minimum stay of 2 nights
- Rest of the year: Minimum stay of 1 night
- Booking Procedure
To confirm a reservation at Villa Arcangeli or Dimora Arcangeli, guests must:
- Pay a 30% deposit of the total amount via bank transfer.
- The remaining balance must be paid before arrival, following the instructions provided at the time of booking.
Bank transfer details will be provided via email after the booking request.
- Cancellation Policy
- Cancellations made at least 30 days before the scheduled check-in date are free of charge, and the deposit will be fully refunded.
- For cancellations made after this deadline, the 30% deposit is non-refundable.
- Additional Services
Both properties offer, upon request and with prior booking, additional services such as:
- Airport transfers
- Food and wine experiences
- Organized tours
- Babysitting service
For additional information or customized requests, please contact the management.
These terms and conditions have been designed to ensure maximum clarity and transparency for our guests. Villa Arcangeli and Dimora Arcangeli wish you an unforgettable stay immersed in the beauty of Puglia.